Contact Us

Say hello!

Got a question about an order, a card, or your collection? We'd love to hear from you. Brickheads Cards is a small, Australian card shop, and every message is read and answered by a real person (who also loves cards).

How to reach us

Send us a message using the form below, or email support@brickheadscards.com.

We usually reply within 1 to 2 business days, often sooner.

To help us help you faster

Please include:

• Your order number (e.g. #44901), if your message is about an order
• The card name, number and set (e.g. Charizard 4/102, Base Set), if you're asking about a specific card
• Photos, if something arrived damaged or not as expected

Please send everything in one message where you can. It keeps it all in one place, so we can sort it out quickly.

Good to know

• We're based in Australia (Melbourne time, AEST/AEDT), so overseas customers may get our reply overnight.
• We're an online-only shop. There's no shopfront or in-person pickup.